NOTE: The Acknowledgement Timeout indicates the duration (in seconds) of an 'Acknowledgement of Receipt Timeout' (AORT) for electronic prescription. Go to Settings > Practice Details and click on the Electronic Prescribing tab, select Enable eRx. Your HPI-O number in Clinic to cloud should be 16 digits in total and start with 800362 example below. To obtain the Practice HPI-O go to and click on 'Log on using PRODA', alternatively call PRODA on 1800 700 199 or HPOS on 13 21 50.Įnter your HPI-O number into your Clinic to Cloud environment by going to Settings > Practice Details and clicking on the Accounting tab and enter the last 10 digits of your practice HPI-O number. Once you have successfully subscribed you will receive your eRx Provider Entity ID from eRX. When entering your details, make sure you select the “Clinic to Cloud” option in the Prescribing Software drop-down. Please have your prescriber number on hand to complete your registration. Please follow this link: to register with eRx for Electronic Prescribing services. If you work in more than one practice, you will need to register multiple times. To use Electronic Prescribing, each prescriber in a practice is required to register individually with eRx (script exchange) and to obtain your eRx Provider Entity Id. How to register for Electronic Prescribing with eRx Practitioner/Doctor/Specialist’s Qualifications HPI-I number for the practitioner/doctor/specialist In order to use Electronic Prescribing and generate Paper Prescribing token, the following information is required. You should create a new electronic prescription and issue a new token. You must cancel the electronic prescription, which will invalidate the token. What if the token is sent to the wrong email address or mobile number? Therefore, the token can be reissued, as the prescription can only ever be dispensed once. The token is not the legal prescription it provides access to the legal electronic prescription held in the Prescription Delivery Service. What happens if the patient loses a prescription token? The token is a QR code and displays the following information when sent as SMS or email or print Evidence of Prescription: If the patient has a repeat for a prescription, they will receive a new token from the pharmacy that replaces the original token.

The token is scanned by the pharmacy to unlock the electronic form of prescription from an encrypted and secure electronic prescription delivery service. Instead of a paper prescription, the patient can choose to receive their prescription via SMS or email in the form of a link to a unique QR code or ‘token’. Electronic prescribing is currently facilitated by eRx Script Exchange, and it has been developed to improve patient safety ensuring that the information on a patient’s prescription arrives exactly as intended. Electronic prescribing or ePrescribing is a technology framework that allows physicians and medical practitioners for the prescribing and dispensing of medicines without the need for a paper prescription, which can improve efficiency and medicines safety.

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